Frequently Asked Questions
False security alarms are very costly and take police officers away from responding to actual emergency situations. On January 6, 1993, the City of Palm Springs enacted Ordinance 1430. This law requires Palm Springs private property owners and business owners with alarm systems to obtain and maintain an annual permit and reimburse the City for excessive false security alarms.
A false alarm is any alarm signal which causes police department response, when an emergency situation does not exist. Excessive false alarms are defined as more than one false alarm within any 365 day period at a permitted site, and any false alarm at a non-permitted site.
If you have a monitored alarm system, you are required under Palm Springs Ordinance to have an alarm permit. If you have multiple monitored alarm systems, a permit is required for each alarm.
Yes. If you are a new owner of an alarm system, you are required to obtain a new permit in your name.
Yes. Anytime there is a change in ownership of the alarm system, a new alarm permit is required.
Alarm permits are required to be renewed annually.
The cost of an alarm permit is $33.
The annual renewal fee of an alarm permit is $29.
Permit holders are given one false alarm response within a 365 day period at no charge. A fine is charged for all false alarms thereafter.
| Police Alarms | 1st False Alarm in 365 day period | 2nd False Alarm in 365 day period | 3rd False Alarm in 365 day period | 4th or more False Alarms in 365 day period |
| Permitted Alarm | No charge | $150.00 | $200.00 | $250.00 each |
| Non-Permitted Alarm | No charge | $150.00 | $200.00 | $250.00 each |
Yes. Ordinance 1430 requires residences and business owners with alarm systems to obtain and maintain an annual permit and reimburse the City for excessive false security alarms.
All unpaid fees shall accrue interest at five percent.
APPEALING A FALSE ALARM RESPONSE CHARGE
*Submit a written request/statement as to why you feel the charge and/or occurrence should be waived or removed from your account, along with any supporting documentation (police reports, alarm company documentation, etc)
*Submit via email using the Contact Us page.
*Be sure to include Permit License #, alarm location address, and incident date(s) in question.
*Submit within fifteen (15) calendar days of the notice imposing the charge.
If there is no longer active alarm service in your name at this location please notify us in writing by sending an email to support@palmspringsalarm.com with the date of cancellation and the alarm company of record.